Effective date: October 9, 2026
L.I. Contracting Inc. (“L.I. Contracting,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use li-contracting.com, contact us, submit a service request, or interact with Lisa, our AI service assistant.
Information We Collect
Depending on how you interact with us, we may collect your name, email address, telephone number, service address or ZIP code, preferred contact method, project details, appointment preferences, messages, photographs or documents you choose to provide, and other information needed to review or respond to your request.
We may also collect technical information such as IP address, browser and device type, pages visited, referring pages, timestamps, cookies, security logs, and similar website-use information.
Lisa AI Service Assistant
Lisa is an artificial-intelligence service assistant, not a human. Conversations may be processed by automated systems and approved technology providers to answer general questions, collect service-request information with your consent, identify safety concerns, and route requests to appropriate personnel. Lisa may make mistakes and does not replace an onsite inspection, licensed professional, emergency responder, legal adviser, engineer, or other qualified specialist.
Do not submit passwords, payment-card numbers, Social Security numbers, medical records, government identification numbers, or other highly sensitive information through chat. If an immediate threat to life, health, fire safety, electrical safety, gas safety, or structural safety exists, leave the dangerous area and contact 911 or the appropriate emergency service.
How We Use Information
We may use information to:
- respond to questions and service inquiries;
- create and manage customer or prospective-customer service records;
- review project scope, service availability, estimates, and appointment preferences;
- contact you by the method you request;
- send information to authorized staff, technicians, contractors, or service partners for review and follow-up;
- operate, secure, troubleshoot, and improve our website, forms, communications, and Lisa;
- prevent fraud, abuse, unauthorized access, or other harmful activity; and
- comply with law and enforce our agreements.
Communications and Consent
When you provide contact information and request follow-up, you authorize L.I. Contracting and authorized personnel to contact you about that request by telephone, email, or text message as applicable. Consent to receive marketing communications is not a condition of purchasing services. Message and data rates may apply. You may opt out of marketing texts by replying STOP and may request help by replying HELP. Transactional communications necessary to address an active request may still be sent where permitted.
Photos and Project Information
Photos and documents may help us understand a project, but they do not guarantee diagnosis, price, feasibility, code compliance, or acceptance of work. Do not upload material you do not have permission to share. Avoid including faces, license plates, financial records, identification documents, alarm credentials, access codes, or unrelated private information.
When We Share Information
We may share information with authorized employees, service professionals, subcontractors, affiliated service businesses, hosting and security providers, email or communications providers, AI and data-processing providers, and other vendors that help us operate or respond to requests. We may also disclose information when required by law, to protect rights or safety, to investigate misuse, or as part of a business transfer. We do not sell personal information for money.
Mobile information and SMS consent: L.I. Contracting Inc. does not share, sell, rent, or disclose mobile telephone numbers, SMS opt-in data, or text-messaging consent to third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are excluded from all other data-sharing categories and will not be shared with third parties, except with service providers acting solely on our behalf to deliver or support the messaging program, or when disclosure is required by law. Those providers may not use that information for their own marketing.
Pool-specific requests may be referred to L.I. Pools. Related construction, landscaping, electrical, drainage, or property work may be reviewed by L.I. Contracting. Information is shared only as reasonably needed to address the request.
Cookies and Analytics
Our website may use necessary cookies and similar technologies for security, preferences, forms, performance, and analytics. Your browser may allow you to block or delete cookies, although doing so may affect website functions.
Retention and Security
We retain information for as long as reasonably necessary for the purposes described above, including customer service, business records, security, dispute resolution, and legal compliance. We use reasonable administrative, technical, and physical safeguards, but no website, transmission, or storage system can be guaranteed completely secure.
Your Choices and Requests
You may ask to access, correct, or delete personal information associated with you, subject to identity verification, applicable law, and legitimate record-retention needs. You may also request that we stop marketing communications. We will not discriminate against you for making a privacy request.
Children
This website and our services are intended for adults seeking property-related services. We do not knowingly collect personal information from children under 13. A parent or guardian who believes a child has submitted information may contact us to request deletion.
Third-Party Websites
Links to third-party websites or services are provided for convenience. Their privacy practices are governed by their own policies, not this one.
Changes to This Policy
We may update this Privacy Policy as our services or legal obligations change. The effective date at the top identifies the latest published version.
Contact Us
For privacy questions or requests, contact L.I. Contracting Inc. at [email protected] or 866-542-6771.